Frequently Asked Questions

What security features do you offer?

We offer 24-hour video surveillance, coded gate entry, bright facility lights, as well as perimeter fencing.


Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term. You can cancel at any time.


How do I pay my storage bill?

You can pay your storage bill online or over the phone using a debit or credit card. You can also speak to your facility manager about autopay.


What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.


Where can I find my gate code?

You can lookup your gate code anytime by logging into your tenant portal through our website. You can also call us during business hours and a team member will look it up for you.

Can I pay with cash?

We do not accept cash. Payments can be made 24/7 through our automated phone system or through your tenant portal. You can also call us during business hours and a team member will help you make a payment over the phone.