Frequently Asked Questions

What security features do you offer?

We offer 24-hour video surveillance, coded gate entry, bright facility lights, as well as perimeter fencing.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term. You can cancel at any time.

How do I pay my storage bill?

You can pay your storage bill online or over the phone using a debit or credit card. You can also speak to your facility manager about autopay.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

Where can I find my gate code?

You can lookup your gate code anytime by logging into your tenant portal through our website. You can also call us during business hours and a team member will look it up for you.

Can I pay with cash?

We do not accept cash. Payments can be made 24/7 through our automated phone system or through your tenant portal. You can also call us during business hours and a team member will help you make a payment over the phone.

Do you offer discounts or promotions?

Yes, we periodically offer discounts and promotions for new and existing customers. Be sure to check our website or contact our office for information on current specials.

What size storage unit do I need?

The size of the storage unit you need depends on the items you plan to store. Our facility offers various unit sizes to accommodate your needs. Feel free to contact our staff for assistance in determining the right size for you.

What are your access hours?

At SunCo Storage you have 24/7 access to your belongings!

Do you have climate controlled units?

We currently have climate controlled units available at our Steinhatchee location.

1. Go to
2. Click the 'Locations' tab and select desired location
3. Scroll down and select desired unit size
4. Fill out information
5. Check email inbox for welcome email with instructions on how to access your unit