Frequently Asked Questions

What security features do you offer?

We offer 24-hour video surveillance, coded gate entry, bright facility lights, as well as perimeter fencing.


Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term. You can cancel at any time.


How do I pay my storage bill?

You can pay your storage bill online or over the phone using a debit or credit card. You can also speak to your facility manager about autopay.


What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.


Where can I find my gate code?

You can lookup your gate code anytime by logging into your tenant portal through our website. You can also call us during business hours and a team member will look it up for you.

Can I pay with cash?

We do not accept cash. Payments can be made 24/7 through our automated phone system or through your tenant portal. You can also call us during business hours and a team member will help you make a payment over the phone.
1. Go to suncostorage.com
2. Click the 'Locations' tab and select desired location
3. Scroll down and select desired unit size
4. Fill out information
5. Check email inbox for welcome email with instructions on how to access your unit